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Feedback on UM Health-Sparrow

How was your experience at UM Health-Sparrow? We want to know.

Contact us if you have questions or concerns about the care you or a family member received here. We’ll gladly investigate.

Please be aware that stringent UM Health-Sparrow, state and federal privacy rules require that we obtain a patient’s permission before discussing or looking further into any issues related to his/her stay or the care they received.

We’d love to hear your positive feedback, too. Feel free to pass along any compliments for our staff. We’re committed to recognizing good work and will pass along your praise.

Contact the Patient Experience Department

You may contact patient experience online at

Mailing Address:

Patient Experience Department
UM Health-Sparrow Lansing
P.O. Box 30480
Lansing, MI 48901-7890

Monday-Friday | 9 a.m. - 4 p.m.

Phone: 517-364-3935

Toll free: 1.800.Sparrow